Excellence
A near miss is a warning, not a safety score
Near-miss counts need context. Examine exposure, reporting changes, investigation quality and action effectiveness before treating a trend as a safety result.
The QSE editorial library
Ideas you can
put to work.
Evidence, methods and questions across four connected fields.
24 articles · Page 2 of 2
Excellence
Make the NIS2 reporting clock visible before an incident
Prepare NIS2 incident reporting with awareness logs, applicable deadlines, escalation owners and staged evidence handoffs.
Excellence
Reconcile manual outage records before normal processing resumes
Control temporary records, duplicate transactions and handback decisions when teams work manually during a system outage.
Excellence
A backup test is complete when the business can use the restore
Define restore acceptance before a recovery exercise. Check usable records, permissions and dependencies as well as elapsed technical recovery time.
Excellence
Map the dependencies behind your first recovery priority
Make a business impact analysis usable by linking a critical activity to its people, data, systems, suppliers and minimum workable service.
Excellence
Give a risk acceptance an owner and an expiry condition
Document the residual risk, approving authority and review triggers so an accepted exception does not become an indefinite permission to bypass a control.
Excellence
Test an outsourced service exit before the contract ends
Build an exit sequence around usable data, replacement access and verified handover so ending a supplier contract does not interrupt critical work.
Excellence
Check whether backup suppliers share the same dependency
Look beyond supplier names to identify shared sites, infrastructure and upstream dependencies that could prevent a backup arrangement from working.
Excellence
Check the denominator before trusting an improving KPI
Test whether an improving KPI reflects better performance or a changed population using a definition record, reconciliation and a worked example.
Excellence
Test whether the incident contact tree reaches a decision maker
Run a controlled contact-tree exercise that checks acknowledgement, deputy cover and decision authority without creating a false emergency.
Excellence
A recovery tabletop that tests business decisions
Test whether people can make recovery decisions with the information and authority available, then identify what needs a separate technical restore test.
Excellence
Turn your risk register into owned actions and escalation
Connect risk statements to working controls, named owners, evidence and escalation triggers so a register supports decisions across teams and locations.